Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Jörg Sandrock, CEO of Neon Free, whose company Forbes chose twice as "The best bank"! Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Chapters: 00:00 1. Welcome 01:23 2. Swiss banks 02:29 3. Create an account in 5 minutes 03:20 4. Pricing and transparency 03:35 5. Legal setup 05:40 6. Focus on Switzerland 07:04 7. In 5 years... 08:25 8. Raising funds 09:52 9. The team 12:02 10. Entrepreneurship 13:08 11. Forbes:"The Best Bank" 13:39 12. Tips for entrepreneurs 16:51 13. Finding investors 19:52 14. User Experience 27:56 18. Cryptos 28:42 19. AI 29:40 20. When one door closes, a new one opens ––––––— You are welcome to get in touch with our team! ––––––— Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1 Follow us on : - LinkedIn: https://www.linkedin.com/company/ingageinsurance. - Youtube: https://www.youtube.com/@ingageinstitute - Twitter: http://twitter.com/ingage7 - Facebook: https://www.facebook.com/profile.php?id=100064961043597 - INGAGE's blog: http://ingage.institute/blog/ Listen to our podcasts : - Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8 - Anchor: http://anchor.fm/ingage-institute Visit our website at https://www.ingage.institute Or just get in touch with our team by email at contactus+now@ingage.institute. ––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Chapters 00:00 1. Introduction 00:29 2. What is insurance? 01:32 3. Advice for newcomers to sales 04:05 4. Common mistakes 06:08 5. Handling rejection 09:10 6. Is selling about talent, process or luck? 11:07 7. Business after the pandemic 13:13 8. The Nigerian Market 15:24 9. Role model 16:37 10. Finding clients 17:26 11. General advice for salespeople 19:04 12. The Future of the Nigerian market

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Lukas Stricker, Senior Lecturer at the Zurich University of Applied Sciences specifically at the Institute of Risk & Insurance. Since January 1 of this year, he is leading all further education activities of the institute. He’s also engaged as advisor in a EdTech company and is consulting insurance companies undergoing major transformations. His insurance and consulting background stems from 14 years with Zurich Insurance company and 3 with McKinsey & Company. Lukas holds a Master of Science from ETH Zurich in Environmental Sciences. This background indicates that he is, as so many in this industry, one that never thought of working in insurance but once there, realised it is a truly fascinating area of work. He is a passionate sailor – on lake Zurich but also as Yacht Master across the oceans. In 1998, he sailed from New York to Portsmouth as member of a crew of six. An experience lasting 25 days and forging complete strangers into a winning team. Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Chapters: 00:00 1. Welcome 01:07 2. Education and insurance 01:58 3. Zurich Insurance 04:52 4. Training Program 07:17 5. Lessons learned 09:04 6. ROI 12:29 7. Certificate of Advanced Studies 14:29 8. The education landscape for insurance 18:28 9. Very few people study insurance 25:11 10. Transformation, Metaverse... 27:37 11. Metaverse for training? #interview #insurance #versicherung #furthereducation #future #insurancetraining #corporatetraining #apprenticeship #traineeships #entrepreneur #entrepreneurship #masters #zurichuniversity #zurich #zurichinsurance #nestle #ethzurich #ethz #insuranceprograms #mckinsey #environmentalscience #sailing #sailor ––––––— You are welcome to get in touch with our team! ––––––— Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1 Follow us on : - LinkedIn: https://www.linkedin.com/company/ingageinsurance. - Youtube: https://www.youtube.com/@ingageinstitute - Twitter: http://twitter.com/ingage7 - Facebook: https://www.facebook.com/profile.php?id=100064961043597 - INGAGE's blog: http://ingage.institute/blog/ Listen to our podcasts : - Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8 - Anchor: http://anchor.fm/ingage-institute Visit our website at https://www.ingage.institute Or just get in touch with our team by email at contactus+now@ingage.institute. ––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk about digital insurance, micro insurance and social impact with Richard Leftley, a Venture Builder, Digital Insurance Pioneer and Founder. Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Great thanks to our colleague Laura Servadio for coordinating the development of this interview! Chapters: 00:00 1. Welcome 01:42 2. Embedded Insurance 13:42 3. MIC Global as a reinsurance company 27:30 4. Wavu 35:31 5. Future trends 39:44 6. Metaverse 40:46 7. Thank you :-) #interview #insurance #insurtech #innovation #socialimpact #microinsurance ––––––— You are welcome to get in touch with our team! ––––––— Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1 Follow us on : - LinkedIn: https://www.linkedin.com/company/ingageinsurance. - Youtube: https://www.youtube.com/@ingageinstitute - Twitter: http://twitter.com/ingage7 - Facebook: https://www.facebook.com/profile.php?id=100064961043597 - INGAGE's blog: http://ingage.institute/blog/ Listen to our podcasts : - Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8 - Anchor: http://anchor.fm/ingage-institute Visit our website at https://www.ingage.institute Or just get in touch with our team by email at contactus+now@ingage.institute. ––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Carl-Johan Silfwerbrand about complex insurance setups and renewable energy. Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Interviewee's profile (Carl-Johan Silfwerbrand): https://www.linkedin.com/in/carl-johan-silfwerbrand-aba76910/ Chapters: 00:00 1. Welcome 00:30 2. What does an underwriter in renewable energy do? 01:50 3. Risk management 03:02 4. Concrete example 03:42 5. Going to a site 05:37 6. Renewable energy 06:43 7. The underwriter's pen 07:56 8. Compliance 10:08 9. Very interesting work 10:17 10. Complex multinational insurance setups 12:22 11. Engaging clients 13:37 12. Competition 14:11 13. New technologies ––––––— You are welcome to get in touch with our team! ––––––— *Follow us on* : - LinkedIn: https://www.linkedin.com/company/ingageinsurance. - Youtube: https://www.youtube.com/@ingageinstitute - Twitter: http://twitter.com/ingage7 - Facebook: https://www.facebook.com/profile.php?id=100064961043597 - INGAGE's blog: http://ingage.institute/blog/ *Listen to our podcasts* : - Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8 - Anchor: http://anchor.fm/ingage-institute *Visit our website* at https://www.ingage.institute Or just get in touch with our team by email at contactus+now@ingage.institute. ––––––—––––––—––––––—––––––—––––––—––––––—––––

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Lars Tvede, investor, entrepreneur & bestselling author about investing, venture capital and entrepreneurship! Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Chapters: 00:00 1. Welcome 00:17 2. Investor, Entrepreneur, Best-selling author 01:14 3. Big trends in technology 01:27 4. Precision Economy 05:12 5. Energy conversion 14:22 6. The Metaverse 15:16 7. A.I. 16:00 8. Top innovations 21:13 9. Content and IP 23:43 10. Blockchain 28:57 11. Education ––––––— You are welcome to get in touch with our team! ––––––— Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1 Follow us on : - LinkedIn: https://www.linkedin.com/company/ingageinsurance. - Youtube: https://www.youtube.com/@ingageinstitute - Twitter: http://twitter.com/ingage7 - Facebook: https://www.facebook.com/profile.php?id=100064961043597 - INGAGE's blog: http://ingage.institute/blog/ Listen to our podcasts : - Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8 - Anchor: http://anchor.fm/ingage-institute Visit our website at https://www.ingage.institute Or just get in touch with our team by email at contactus+now@ingage.institute. ––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Welcome to our podcast series about the Future of Engagement in Insurance. My name is Philippe Séjalon and in this episode, I have the pleasure to talk about engagement and digital learning in insurance sales with Bernhard Grafe, Head of Sales Training at Helvetia. Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. :-) Chapters: 00:00 Bernhard Grafe, Helvetia 00:43 New salespeople training 02:10 Favorite blend of learning 03:57 Impact for the pandemic 04:42 Main challenges in sales training in Switzerland 06:02 Speed 07:22 Language challenge! 08:33 What should be changed? 11:16 Steps to prepare the future 13:11 How fast is the industry? 14:41 Challenges 16:25 Multi-channel 18:28 Insurance companies & Fans? 19:31 Engage fans 20:09 Recommendation 20:37 Asia #interview #expert #bernhardgrafe #engagement #engagingtraining #digitaltraining #elearning #onlinetraining #sales #salestraining #insurance #insurancesales #insurancesalestips #insurancesalestraining #swiss #basel ---------------- You are welcome to get in touch with our team! ---------------- Follow us on : - LinkedIn: https://www.linkedin.com/company/ingageinsurance. - Youtube: https://www.youtube.com/@ingageinstitute - Twitter: http://twitter.com/ingage7 - Facebook: https://www.facebook.com/profile.php?id=100064961043597 - INGAGE's blog: http://ingage.institute/blog/ Listen to our podcasts : - Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8 - Anchor: http://anchor.fm/ingage-institute Visit our website at https://www.ingage.institute Or just get in touch with our team by email at contactus+now@ingage.institute. ---------------------------------------------------------------------------------------------------------------------

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Steve Arora about being the CEO of a reinsurance company. Steve has worked for 20 years in the industry. Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Chapters: 00:00 Welcome 00:13 Former CEO Axis Re 02:05 State of the insurance industry 02:43 Geopolitical environment 03:34 Increase of the prices? 05:07 Can we bounce back? 05:41 Specificity vs generalisation 06:18 Opportunity set 06:49 Innovation 08:41 Blockchain 10:13 Use Case for Blockchain 10:49 A.I., Metaverse 12:22 Client Engagement 14:13 In 5 years... 16:03 Life as a CEO 21:19 Main challenges 27:27 Getting inspired and recharging 28:49 The insurance industry is important 29:58 Adapt yourself 31:16 WEF 34:21 My upbringing 34:41 Advice ––––––— You are welcome to get in touch with our team! ––––––— Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1 Follow us on : - LinkedIn: https://www.linkedin.com/company/ingageinsurance. - Youtube: https://www.youtube.com/@ingageinstitute - Twitter: http://twitter.com/ingage7 - Facebook: https://www.facebook.com/profile.php?id=100064961043597 - INGAGE's blog: http://ingage.institute/blog/ Listen to our podcasts : - Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8 - Anchor: http://anchor.fm/ingage-institute Visit our website at https://www.ingage.institute Or just get in touch with our team by email at contactus+now@ingage.institute. ––––––—––––––—––––––—––––––—––––––—––––––—––––––—

00:00 Introduction 00:47 Georges Roos 01:01 Understanding Futurism 01:38 Population Growth in Africa 02:51 Role of Education 03:25 Demographic Changes 05:23 End of Death? 05:52 Biological Transformation 06:21 Impact of Longevity 10:27 Understanding Megatrends 11:58 Top Global Megatrends 12:15 Geopolitical Transformation 12:50 Democracy in Crisis 15:38 Future Predictions 16:13 Understanding Megatrends 17:44 Exploring AI and Human Consciousness 19:27 AI, Metaverse, Blockchain, ... 20:12 Navigating Future Risks 21:08 Detecting risks 23:52 Desires for the Future

Impact of the new law on brokers – Watch and read about this free exclusive interview with Markus Lehmann, Managing Director of SIBA Swiss Insurance Brokers Association to learn more about the impacts of FINMA's new law.This episode is part of a series of 12 interviews brought to you by the INGAGE Institute - Innovative Insurance Training and thebroker.Great thanks to Markus Lehmann for sharing his wealth of experience with us and to Binci Heeb for making this interview possible. As well to our colleague Laura Servadio for coordinating the development of this interview, to Patrice Séjalon for creating a powerful "Remote Interview Studio" based on A.I. and to Philippe Séjalon for hosting this interview!The INGAGE Institute - Innovative Insurance Training empowers companies to lead the Future of Insurance by increasing competitivity with Innovation & Strategy Consulting, maximizing collaboration and performance with an AI-powered Underwriting & Claims Simulator and strengthening employer branding with Exclusive Interviews. 👉 Follow us on social media and podcast platforms for weekly exclusive interviews with thought leaders from around the world

Insightful interview about the largest online platform of business book summaries, with Patrick Brigger, Co-founder and Chairman of getAbstract. Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. :-) Patrick Brigger's profile:   / patrick-brigger   00:00 Patrick Brigger 01:25 Structure of this interview 02:02 getAbstract concept 03:17 Summaries of business books 04:33 Platform business 05:16 Subscription model 05:43 Clients generate the content 13:05 Getting investors 13:46 Smart money 15:56 Kobo and Kindle 16:21 What do you learn? 16:53 Still a lot to improve 17:44 Reading and learning 18:18 Mindset 19:17 Training your team 20:33 Bring learning to the next level 22:00 Actionables 23:45 Micro-learning 24:01 Self-directed learning 24:15 Partnerships 25:04 Platforms 25:29 Book publishers 26:35 Sales 27:20 Technology to impact your business 27:26 Crystal ball 28:10 Artificial Intelligence 28:56 A.I. can summarise 29:04 Huge opportunity 29:47 Life purpose 30:01 A change of society 30:46 Jobs to summarise 31:01 Finding the right content 33:15 Metaverse 33:56 3D visualisation 35:07 Blockchain, 3D printing, CRISPR, AI 35:46 Decentralised 36:09 Bitcoin gathering in Lugano 36:24 Be thankful 36:30 Fail 36:57 Geopolitics 38:02 In 10 years

How to keep your reputation safe... and insurance? – Watch this free exclusive interview with Sophie BACKER, ex Editor-in-Chief for Political Affairs at Radio France Internationale and learn more about the media. Follow us on social media and podcast platforms for weekly free exclusive interviews with thought leaders from around the world 👉 The INGAGE Institute Chapters: 00:00 1. Welcome 01:02 2. Editor in chief, political affairs, RFI 04:43 3. Top managers and the media 09:16 4. Dos and don'ts to communicate effectively with the media 19:38 5. How do you handle risk? 21:45 6. How do you train people to communicate? 25:33 7. Team management at RFI Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Great thanks to our colleague Laura Servadio for coordinating the development of this interview and Patrice Séjalon for creating a powerful "Remote Interview Studio" based on A.I. ! #interview #insurance #media #communication #radio #reputation #politics #radiofranceinternationale #ingageinstitute ––––––— You are welcome to get in touch with our team! ––––––— Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1 Follow us on : - INGAGE's blog: http://ingage.institute/blog/ - LinkedIn: https://www.linkedin.com/company/ingageinsurance - Youtube: https://www.youtube.com/@ingageinstitute - Vimeo: https://vimeo.com/user123250261 - Twitter: http://twitter.com/ingage7 - Facebook: https://www.facebook.com/profile.php?id=100064961043597 Listen to our podcasts : - Spotify: https://podcasters.spotify.com/pod/show/ingage-institute - Apple Podcasts: https://podcasts.apple.com/us/podcast/innovative-insurance-training/id1663295178 - Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy85ZTA4YmU5MC9wb2RjYXN0L3Jzcw?sa=X&ved=0CBwQ27cFahcKEwjIm__8xNSAAxUAAAAAHQAAAAAQLA - Castbox: https://castbox.fm/channel/Leading-the-Future-of-Engagement-id5417006?country=us - RadioPublic: https://radiopublic.com/innovative-insurance-training-852BnJ - Stitcher: https://www.stitcher.com/show/leading-the-future-of-engagement - iHeartRadio: https://www.iheart.com/podcast/269-innovative-insurance-train-116854920/ - Overcast: https://overcast.fm/podcasterinfo - Amazon Music: https://music.amazon.fr/podcasts/976626bb-69ad-4981-b71c-68d93c312549/innovative-insurance-training?ref=dm_sh_jjtKOb3ev2G0SY5Ry5txkjgEy Visit our website at https://www.ingage.institute Or just get in touch with our team by email at contactus+now@ingage.institute ––––––—––––––—––––––—––––––—––––––—––––––—––––––—

A World Without Us short extract.

Your partner in times of need – Watch this insightful interview about dealing with insurance claims with Marc Scheidegger, Global Chief Claims Officer at Swiss Re Corporate Solutions. (👉 find the link in the comments) Sit down - or walk, or even run - and listen to this very interesting and pleasant discussion! Great thanks to Giusy Cannella from Swiss Re for her feedback, our colleagues Laura Servadio for coordinating the development of this interview and Patrice Séjalon for setting up a powerful A.I. "Remote Studio" to record professional interviews! For other weekly interviews with thought leaders from around the world, follow “The INGAGE Institute” on YouTube, LinkedIn or your favorite podcast platforms. #interview #claims #claimsmanagement #cco

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk about innovation with Claus Nehmzow, CEO at Binex Singapore. Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Great thanks to our colleague Laura Servadio for coordinating the development of this interview! Chapters 00:00 1. Welcome 00:21 2. What is innovation? 05:16 3. Shazam, how did it work 12:47 4. Metaverse 15:41 5. 3D avatar school 17:51 6. Metaverse for the financial services? 27:21 7. Still innovating nowadays? 32:38 8. Thanks :-)

Welcome to our podcast series “The Future of Training in Sales and Insurance”. My name is Philippe Séjalon and in this podcast, my colleague, Christiane Moeschler, and I had the pleasure to talk about sales with Gabriela Fuchs Frei. Gabriela is an Executive Director in one of Switzerland's most successful financial companies. What does it take to be a good sales person? - How can you overcome rejection?  - How to build a successful sales team? - How has the pandemic changed sales?  - An interesting story from a procurement department that was doing everything to pressure her team.  - And much more...  In 30 years of experience in global companies, in sales and management of international sales teams, Gabriela has seen it all - or very close to it. She initially studied hotel management, then got an MBA at the university of St.Gallen.   I think that she could sell me anything, whether she speaks in English, German, French or even Italian!   When asked about sales, Gabriela likes to say: "You need to have the passion to sell!". She clearly has it.  Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

In this interview, Alex Solomon and Philippe discuss the blockchain and why it’s time to start paying attention to this space! From the benefits of decentralisation and current use cases, to the regulatory front, this non-technical discussion will quickly get you up to speed. The team is also currently collaborating on an exciting new blockchain project called Myntflo and plans to share more about the launch and early adopter programme in the coming weeks. Chapters: 00:00 Web3 architect and founder of Genesis Networks 03:30 Web1, 2, 3? 05:47 Web3, the game changer 13:51 We don't need banks anymore? 25:34 Fungible / Non fungible tokens 27:40 Digital ownership 31:51 Engagement and digital incentives 32:55 Fundraising, loyalty programs on steroids 37:46 Digital identity 42:52 Staking NFTs 44:51 Regulatory aspects Thank you very much for listening to this podcast, about engagement and new technologies. It's a real passion for us and it means a lot when people like it! If you’re keen to see how technology can enhance engagement, join us for our next interviews! You are also highly welcome to propose topics or people that we could interview. Remember to hit that subscribe button or head over to our website at https://www.ingage.institute to sign up to our email list (yes, this IS a domain name and no, there is no .com). That’s all for this episode folks, see you next time! #interview #alexsolomon #engagement #incentives #blockchain #cryptocurrencies #incentiveprogram #myntflo#engagingtraining #nextgenmarketing #ecosystem #community

As part of our podcast series “Innovative Training in Sales and Insurance”, I had the pleasure to talk with Ali Hauser about buying insurance for large companies on the global insurance market, risk management and the role of captive companies. Ali is the former CEO of Kot Insurance Company AG, Pemex’s Reinsurance Captive Company, with assets of US$1 billion. As such, he was one of the largest buyers of insurance in the world. He is fluent in Spanish, English, Arabic and French with a perfect understanding of the Global Insurance Market as well as Latin America. Ali likes to say: “Know your risk as much as possible”. Indeed, the better you understand your risk, the more you are able to manage it, and insure it. Listen to this insightful podcast “Buying insurance for billions - Interview with Ali Hauser". If you like it, please share it! We are also looking forward to your comments. Thanks in advance. #interview #podcast #captive #riskmanagement #globalinsurancemarket #buying #buyinginsurance #sales #sales training #salesexcellence #corporatetraining #latam #latinamericanmarket #kotinsurance #pemex #mexico

As part of our podcast series "Innovative Training in Sales and Insurance", I had the pleasure to talk with Francis Srun about luxury selling and the impact technology has on it.    Francis is an International Executive with a proven record in Management, Sales, Marketing and Strategy. He did his entire career with world-class brands such as Carrefour, Relay, Piaget, Ralph Lauren, Boucheron, spanning 20 years of a successful path in Luxury, mostly in watch, jewelry and fashion. He is fluent in French, English and Chinese with a perfect understanding of Asia markets. Francis likes to say: "It's always possible. Very often, the simplest is the best. Execution is key: just do more and better. The true difference is made by the “daily commercial creativity”: with intelligence and sensibility, create, innovate and... deliver." He is a Board Director of HAYA Retail Solutions, a leader in Luxury Stores Fitting and Retail commercial Fixtures millwork in China and exports around the world. Creator of Luxury Selling, World First Mobile Training on Luxury Selling techniques. Listen to this insightful podcast "Selling Luxury - Interview with Francis Srun". If you like it, please share it! We are also looking forward to your comments. Thanks in advance.    #interview #podcast #sales #luxury #sellingluxury #sellingwatches #luxurywatches #sales training #salesexcellence #corporatetraining #commercialcreativity #asiamarkets #asialuxury #china #piaget #ralphlauren #boucheron #kerling#carrefour #relay ´`

As part of our podcast series "Innovative Training in Sales and Insurance", Wilma Hartenfels interviews Philippe Séjalon on "Seamless Blended Learning", the Metaverse and the future of training.    Wilma: “Today I'm talking to Philippe Séjalon. Together with his brother Patrice and another founder, Marion, Philippe founded Ingage several years ago. Ingage brings innovative and immersive training experiences to the still quite traditional insurance industry. Our interview (in English, with an introduction in German) is about the potential of the metaverse as a new stage of development of the Internet. Philippe explains how he brings together various disruptive technologies such as VR, AR, Blockchain, NFTs and crypto in a Seamless Learning approach to increase learner engagement.”   Listen to this podcast! (see the Wilma Hartenfels’ podcast) If you like it, please share it! We are also looking forward to your comments. Thanks in advance.